Mainland Animal Emergency Clinic — Veterinary Care in Surrey

Reviews of Mainland Animal Emergency Clinic

• Kyle

  Added 2016.02.24

  Manipulative Doctors and nurses. Overcharged us and did stuff to our cat that didn't need to be done. We brought our cat in for a possible fractured back foot. And left with a sick cat, he's been throwing up, can't keep food or water down. It's been a week now.
• Bryan

  Added 2015.12.11

  We had to euthanize our 19-yr old cat Manoo at midnight when she took a turn for the worse - Mainland Animal Emergency Clinic was there for us and were compassionate and caring. My husband and I were really emotional but the staff took it in stride and even lit a candle for our pet. They also took care of all arrangements. A heartfelt "thank-you" to the staff working that evening.
• Samuel

  Added 2015.03.20

  My dog had an emergency so I called this place cause it was the closest to my new house.. the dr said if I bring him in right now (4:30am) he will charge me double the price for the consultation as it’s past midnight ($120, just to walk in the door), yet they close at 8am and then at 8 he said I would have to take my dog to another vet hospital pay them the consult fee again! It makes me sad that when u have an emergency rather than people helping you they start taking advantage. I never ended up going here, the phone conversation said it all and I hadn’t even checked his reviews at that time.. I feel so bad for all the people that lost their pets due to neglect from these so called “vets”.
• Isaiah

  Added 2014.11.16

  AVOID THIS CLINIC! Could give minus reviews if possible. This clinic’s main focus is MONEY not the animal. They make up their bills based on what they think they can get out of your wallet! The staff think they know everything and can tell pet owners that their animal needs a list of meds like morphine, sedatives and laxatives. Being a nurse, I knew exactly what these meds that were being prescribed to my dog were. I immediately refused to give my dog $500 worth of meds that he didn’t need. Got charged $1200 worth of fees. The veterinarian is smart, he does know a lot but will try to rob you if you do not know anything about the medical A&P of the body. Unnesscary meds being prescribed for no reason, and tests being done twice to charge double on purpose. RUDEST staff, their is a Filipino male staff in there who offered info about his previous work place at a hospital, who when asked did not even know why these specific meds were being prescribed to my dog or what they were! This vet hires anyone, no medical knowledge at all it is second hand embarrassment for this clinic. Took my dog and ran out to another vet!
• Kyle

  Added 2013.05.10

  If you care about your pet please don't bring them here! There are better emergency clinics!! They were negligent to determine the correct treatment for our dog and he suffered in pain for a few days until he had to be put down