Two Small Men With Big Hearts — Moving Company in Surrey

Reviews of Two Small Men With Big Hearts

• Devin

  Added 2015.11.11

  These guys were 7 hours late for my scheduled move. When I called management to complain about it they never called back.
• Jaden

  Added 2015.07.04

  Worst ever!!!!! Stay far away from this company!!!! Very poor customer service!!!
• Hayden

  Added 2014.07.31

  Was quoted 800 dollars over the phone and subsequently charged 1300. Personal items were damaged as well as the doorway to the apartment. I spoke with Stephanie the customer service representative and she agreed to drop the end cost of the move to 880 however at the end of the phone call she was upset that I still wished to discuss the 40 dollars exceeding the quote they made originally. She got mad and ended the call charging my credit card the 1300 dollars that they internally had decided the move should be valued at. I'm trying to work with the Better Business Bureau of Canada to have the bill lowered to the value we discussed before all of the shenanigans.
• Benjamin

  Added 2014.05.07

  HORRIBLE!!!
• Aidan

  Added 2013.09.26

  I don't recommend them at all
• Caleb

  Added 2013.08.04

  Do not use this company!!! They were once good but the new management is a joke. I booked them a month in advance and when they showed up they showed up with a broken truck and just two people (one guy and a woman). I told them that I had a few heavy items that they would have a hard time lifting. After an hour they began to move the first item which was the heaviest and ended up putting a hole in my wall and them ran out to their truck and left. The two workers said to their boss that I told them to leave which was untrue. I was talking to there office when I noticed them leaving. The management blamed me and told me too bad for you, we have other jobs today. They never attempted to contact me to repair the hole. DO NOT USE THIS COMPANY!!!