Valley View Funeral Home Cemetery — Funeral Home in Surrey

Reviews of Valley View Funeral Home Cemetery

• Bria

  Added 2016.08.14

  Our whole family was very impressed and comforted by the professionalism, warmth, and kindness of both Ken Stratton: Family Services Director/Divisional Manager in the cemetery office; and Natasha Berry: funeral director from the funeral home office along with the other staff at Valley View that helped our family during the loss of our grandparents and now recently the painful loss of our father when his time came.
• Jack

  Added 2016.03.26

  It's not just a stop-in kind of visit, but rather a PR move. They want you to fill out all your information for draws, book a sit-down session with an employee (for an appointment weeks later, not on the spot), and go through several hoops. There's no kit to simply stop in and pick up.
• William

  Added 2016.01.31

  I had to call them to see of this was the right Funeral Home because there were no listings for their scheduled services. From what I understand, the families have to pay extra for this.
• Ryan

  Added 2015.04.10

  Attended a service for my friends wife. the place has its stuff together and my friend didn't seem to have any complaints. I only reviewed this place because seemed like people were being overly picky. its a cemetery there isn't much more to be said.
• Benjamin

  Added 2015.01.08

  While this is a lovely, well-kept cemetery, the current advertisement for free legal will kits is a bit misleading.
• Emma

  Added 2014.07.27

  I’m off to Valley View this afternoon to discuss transferring my parents cemetery rights from Burlington Memorial to Valley View – I am a bit concerned as Valley View has informed me that they “can’t” honour the present day value of my parents niche in Burlington to a Memorial Stone in Valley View (also at present day value) as they are not the “identical” type of cremation interment (the Memorial Stone is actually a lower value option). My parents were sold on Arbor Memorial as it is the largest Funeral Services in Canada and that their cemetery rights were transferable – at no time were they every informed that it was conditional and the contract is ambiguous and does not specify that either. I am hoping this is a miscommunication and that Valley View will honour the contract – I will keep you posted!
• Steven

  Added 2014.02.05

  They made all the proceedings not only tasteful and respectful...they also made the other matter of our questions afterward regarding the future planning of our still living family members' estate planning feel not morbid- but as a gift to ease burden on our children for way in the future when the natural time comes. The inquiries that we gave them were answered right away & any policy / contract ...if we chose one, are ensured that future proceedings are the way we want it in reasonably affordable way with estate planning payments that were not pushed or "sold to us" but respectful of our individual wishes (if we so chose to do so) and are fully refundable if not used in the future **and are applicable to us no matter where we go in the world with the worldwide transport option one time fee in our contract that protects our family from future added burden if we choose that contract option that saves the family tens of thousands of dollars. It was a relief that they helped us through all the legal paperwork process when our dad died and offered FREE professional counselling via another staff member who is their on staff counsellor to any family members that need it. Again thank you Ken and Natasha for answering all our questions and making the grieving process less painful and stressful for the whole Zentner family.
• Patrick

  Added 2014.01.20

  The staff member I spoke with was not very compassionate. I did expect a more courteous exchange than what I experienced.
• Emily

  Added 2013.04.24

  "Stop in today" for a free legal will kit...?